SalesNav CSV Refund & Cancellation Policy

Last updated: September 24, 2026

This Refund & Cancellation Policy applies to paid SalesNav CSV subscriptions provided by Loyalty LI LLC.

Subscription Billing

SalesNav CSV offers monthly and annual paid subscriptions.

The current subscription prices are $9.99 per month and $99.99 per year, unless a different price is displayed to you at checkout.

Subscriptions automatically renew at the end of each billing period unless canceled before the next renewal date.

Payments and recurring subscription charges are processed securely by Stripe.

Cancellation

You may cancel your SalesNav CSV subscription at any time through the billing portal available from your SalesNav CSV account.

When you cancel, your subscription will remain active through the end of your current paid billing period.

You will not be charged again after your cancellation takes effect.

When the paid billing period ends, your account may automatically return to the SalesNav CSV Free plan and its applicable usage limits.

Refunds

Except where required by applicable law, payments are generally non-refundable once they have been charged.

We do not generally issue refunds or credits for unused subscription time, partial billing periods, failure to use the Service, or failure to cancel before a subscription renewal.

If you believe you were charged incorrectly, experienced a billing error, or have another exceptional billing issue, contact us and we will review the situation.

Subscription Changes

If SalesNav CSV changes its subscription pricing, existing customers will be notified when required and any new pricing will apply according to the notice provided.

Your current subscription price remains the price shown by Stripe for your active subscription unless and until it is changed in accordance with applicable terms and law.

Service Discontinuation

If Loyalty LI LLC permanently discontinues a paid SalesNav CSV service before the end of an already-paid subscription period, we may provide an appropriate refund, credit, continued access period, or other remedy as required by applicable law and the circumstances.

Contact

For billing, refund, or cancellation questions, contact:

Loyalty LI LLC
Email: nick@loyaltyli.com