SalesNav CSV Support

Need help with SalesNav CSV? We’re here to help with account access, billing, subscriptions, password resets, CSV exports, list management, or technical issues with the extension.

Contact Support

For support, email: nick@loyaltyli.com

When contacting support, please include the email address associated with your SalesNav CSV account and a brief description of the issue.

If the issue is technical, including a screenshot can help us troubleshoot more quickly.

Billing and Subscriptions

You can manage your paid subscription through the Account section inside SalesNav CSV.

From there, you can access the Stripe Customer Portal to review your subscription, update payment information, or cancel your subscription.

For billing errors or refund questions, you can also contact us at nick@loyaltyli.com.

Password Help

If you forgot your password, use the Forgot password option on the SalesNav CSV sign-in screen.

A password reset email will be sent to the email address associated with your account.

Local Data and Lists

SalesNav CSV stores your lead and account lists locally in your browser.

If you uninstall the extension, clear Chrome extension data, reset browser storage, or move to another browser or device, locally stored lists may not automatically transfer.

Use the backup feature in SalesNav CSV if you want to keep a separate copy of your locally stored data.

Service Information

SalesNav CSV is operated by Loyalty LI LLC.

SalesNav CSV is not affiliated with, endorsed by, sponsored by, or approved by LinkedIn Corporation or Microsoft Corporation.

Related Policies

Refund & Cancellation Policy:
https://loyaltyli.com/salesnav-csv/refunds